HOW IT WORKS

From silence to answered.
In about a day.

Onboard in ten minutes. Provision in hours. Forward your line. Patients book themselves while you sleep.


INSIDE A CALL

What happens between hello and goodbye.

Every call follows the same shape: warm greeting with consent, the agent works out what the caller needs, then routes through the right branch and confirms with an SMS. Below is the actual conversation graph your patients walk through.

Call comes in

Greeting + Consent

"Welcome to [clinic]. This call may be recorded for service quality…"

Determine intent

Three branches possible. The agent listens for the one the caller actually means.

BRANCH

Book

BRANCH

Quote

BRANCH

Emergency

Collect + book

Name, phone, date/time

Quote from list

Treatment + price

Give line

After-hours number

Confirm + SMS

"Booked for tomorrow at 7pm with Dr. Khoury. SMS confirmation sent."

End

FROM SIGNUP TO LIVE

The six steps to your first answered call.

  1. 01

    Tell us about your clinic

    Eight short steps capture treatments, opening hours, languages, and voice preference. The whole onboarding takes about ten minutes.

  2. 02

    Pay your setup + start your trial

    Stripe checkout: £1,500 setup + 7-day free trial of the £997/month plan. Cancel any time during the trial.

  3. 03

    We provision automatically

    Vapi assistant cloned and tuned with your knowledge base. Twilio number purchased in your country. SMS sender configured. SIP trunk wired.

  4. 04

    You forward your existing line

    GSM call-forwarding codes per carrier. Three rules: busy, no-answer, unreachable. Test call confirms it works.

  5. 05

    Your AI starts answering

    Bilingual EN/AR. Books to your calendar. SMS confirms each booking. You get a daily summary email.

  6. 06

    You watch it work

    Recordings, transcripts, auto-QA scores live on your dashboard. Below-threshold calls get flagged for human review.